Terms & conditions

Due to copyright issues, opened software cannot be returned. Please verify your system requirements prior to opening the packaging.

We will offer a store credit or exchange (but not a refund) for any unopened goods returned within 14 days of purchase.

Goods returned after 14 days of purchase will only be accepted at the company's discretion & may incur a 10% restocking fee.

No refunds except in accordance with the Trade Practices Act.

Delivery Times
Please note that delivery times are based on information provided by individual courier companies and should be used as a guide only. Delivery times may vary, particularly for remote locations. The delivery times mentioned are an indicative time for delivery from when your order ships from Talk To The Mac.

Returns
Should you need to return a product to us, please call on 07 4041 6000 or email us at sales@talktothemac.com.au to receive a Return Authorisation number. Normally requests for returns will only be accepted within 7 days of you receiving the goods. You will be responsible for return shipping costs unless we shipped a product that was incorrect or faulty on arrival. Should a product be returned to Talk To The Mac as faulty, but is found to be in normal working order, you will be charged for the cost of freight from you to Talk To The Mac and the cost of return freight at our normal freight charges. You may also be charged a service fee for the testing of the product. Talk To The Mac may charge a reasonable fee should you return any goods for credit or exchange which have been damaged while in your care. Generally credits/refunds are limited to the cost of the goods excluding freight charges.

Any disputes shall be judged under the laws of the State of Queensland.

Note: Freight calculations may be based on your packed order's "cubic weight". Cubic weight is calculated as the greater of either the package weight or dimensions, based on 1 cubic metre = 250kg.

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